I have placed an order but just noticed a mistake on my artwork?

It is very important that you check that all information is correct before you place your order (it may be useful to get someone to have a look at the files before sending them). If you do find that you have made a mistake it is very important that you contact us immediately. We want you to be happy so if your job has not been processed then there will be no charge and we will await your new file(s). If however your job has been completed or processed then unfortunately we would need to charge you the full amount again.